FAQ

Creating an account is quick. Click the “Sign Up” or “Register” button, provide your email, create a password, and enter basic personal details like name, date of birth, and country. You’ll need to confirm you meet the minimum age requirement for your jurisdiction. After registering, check your inbox for a verification email and click the link to activate the account.For security, choose a strong password and enable any available two-factor authentication. If you plan to use crypto (Bitcoin or Litecoin), have your wallet ready. If you encounter issues during signup, contact support with a screenshot of any error and the email you used to register.

Spin Dynasty regularly offers welcome packages. A commonly advertised offer is 100% up to €500 plus 200 Free Spins with a minimum deposit of €20 and a 35x wagering requirement on the bonus amount. The casino also lists non-sticky (parachute) bonus mechanics: you wager your deposit balance first, so you may withdraw winnings from your deposit without meeting bonus wagering if you don’t use the bonus.Terms such as maximum bet limits (commonly €5), eligible games, and country restrictions apply. Bonus details can change, so check the Promotions page for the latest rules and any bonus codes that may apply. Always read the full bonus terms before opting in.

A non-sticky or parachute bonus keeps your deposit and bonus funds separate. You start wagering with your deposited money; if you win and choose to withdraw before touching the bonus, you can usually do so without meeting the bonus wagering. If you play into the bonus, the wagering requirement (for example, 35x the bonus amount) will apply before you can withdraw bonus-derived funds.Wagering requirements specify how many times you must play through a bonus. For example, a €50 bonus with a 35x requirement means €1,750 in wagering. Different games contribute different percentages toward wagering, so check the terms for game weightings.

No deposit bonuses are not always available. When they are offered, Spin Dynasty may publish codes or apply them automatically. Availability depends on promotions and regional rules. To find current no deposit offers, check the Promotions page and your account messages after registration.If you receive a no deposit code, read the terms carefully—these offers often have strict wagering requirements, limited eligible games, and small withdrawal caps. If you don’t see an advertised no deposit code, contact support to confirm whether the promotion is active for your account.

Spin Dynasty supports a mix of fiat, crypto, and voucher-style methods. Common options include Bitcoin (BTC), Litecoin (LTC), CASHlib, Visa, MasterCard SecureCode, and eZeeWallet. The casino accepts currencies such as Bitcoin, euro (EUR), and Litecoin. Minimum deposit amounts vary by method and promotion—for example, welcome offers typically require a €20 minimum deposit.Processing times differ by method: crypto deposits are often near-instant, e-wallets are fast, and card withdrawals may take several business days. Always confirm deposit and withdrawal limits and fees for your chosen method before transacting.

To withdraw, go to the cashier, choose your withdrawal method, and enter the amount. Before the first withdrawal, the casino may require identity verification (KYC). Crypto withdrawals are usually fastest, often processing within hours after approval. E-wallets and card withdrawals can take 1–5 business days, depending on payment provider and banking processes.Large withdrawals may be reviewed and subject to additional checks. If you have pending withdrawal issues, contact support and provide transaction IDs or screenshots to speed resolution.

Verification helps protect your account and speeds up withdrawals. Typical KYC documents include: a government-issued photo ID (passport, driver’s license), a proof of address (utility bill or bank statement dated within the last 3 months), and, for card payments, a photo of the front and back of the card with sensitive digits masked.Upload clear, color scans or photos via the account verification area. Verification time varies, but most checks complete within 24–72 hours. If additional documents are requested, respond promptly to avoid withdrawal delays.

Spin Dynasty features slots, table games, live dealer titles, and more from many well-known providers. The platform lists partners such as NetEnt, Evolution Gaming, Betsoft, Yggdrasil, Red Tiger Gaming, Big Time Gaming, BGaming, and over 20 others. Live dealer games are available from Evolution and Ezugi, while slots and jackpots come from NetEnt, Big Time Gaming, and others.Game availability can vary by region and licensing restrictions. If a specific title or provider is missing in your region, contact support for details or check the game lobby filters.

The site is optimized for mobile play and works on modern iOS and Android browsers without a mandatory download. Most slots, table games, and live dealer tables are playable on mobile, with responsive layouts for phones and tablets. If the casino offers a native app in the future, it will be announced on the Promotions or Downloads page. For best performance, keep your browser updated and allow necessary permissions.

Spin Dynasty uses industry-standard security measures, including encryption (TLS/SSL) to protect data in transit and secure storage practices for sensitive information. Games from reputable providers listed on the platform use certified random number generators (RNGs) and undergo independent audits to ensure fairness.The casino follows anti-fraud and AML procedures, including KYC checks. For specific security certifications or audited RNG reports, contact support or consult the site’s terms and licensing pages.

Spin Dynasty provides tools to help you play responsibly, such as deposit limits, session reminders, loss limits, cooling-off periods, and self-exclusion options. You can set these limits in your account settings or ask support to apply them for you.If you need outside help, contact organizations like the National Council on Problem Gambling (1-800-522-4700) or Gamblers Anonymous. If you feel your play is becoming a problem, use the site’s self-exclusion or limit tools immediately and seek professional assistance.

Support options include live chat and email at help@spindynasty.com. Live chat is typically the fastest way to resolve account or payment issues. When emailing, include your account username and screenshots of errors or transactions.For technical troubleshooting, try clearing your browser cache, disabling ad blockers, updating your browser, or switching devices. If a game freezes or a balance appears incorrect, take a screenshot, note the round ID if shown, and contact support right away so the team can investigate.